Frequently Asked Questions
Everything you need to know about shopping with Mandy's Heaven
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and ‘Buy Now, Pay Later’ options via Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make any changes.
Do you ship internationally?
Yes, Mandy's Heaven ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.